How do I get my MEGA personal account back?

Introduction

I accidentally deleted my Mega personal account, and I lost everything. How can I get it back?

Section: My Mega personal account is gone!

Section: The contents of your MEGA personal account were deleted when you clicked “Delete all files.”

Takeaway: You can recover the files from the Trash folder, but you’ll have to do some digging.

In a friendly tone

If you are unable to sign in to your MEGA account, try the following steps: Mega personal

If you are unable to sign in to your MEGA personal account, try the following steps:

Reset your password on the login page. If you’ve lost or forgotten your password, use this link to reset it.
Check your spam folder. It’s possible that an email from us went into your spam folder rather than directly into your inbox.
Contact us if you have not received a password reset email yet, and we will investigate the issue for you. We may ask for more information about how this happened and some proof of ownership of the email address associated with your account to ensure that no one else can recover access through this process before we can restore access to it for you (this is standard procedure when dealing with cases like these).

Reset your password on the login page using the “Forgot your password?” link in the sign-in form.

You can reset your password on the login page using the “Forgot your password?” link in the sign-in form.

Enter your email address into the first field (this is where you’ll receive an email with a temporary password).
Enter your email address again into the second field (this is where you’ll be asked to create a new password).
Select “I will access my account using this device” if you’re trying to log in from multiple computers at once. Otherwise, leave it at its default “I will access my account through any device.”
Click on “Reset password.”

Please check your spam folder if you do not receive a recovery email in your inbox. Mega personal

Please check your spam folder if you do not receive a recovery email in your inbox. You may have accidentally deleted the email without realizing it. If you still have not received an email, contact our support team by clicking “Contact Us” at the bottom of this page and filling out the form provided.

We look forward to helping you recover your MEGA account!

If you have deleted or not received a password reset email,

If you have deleted or not received a password reset email, ensure it has been sent to the correct email address.

To do this, check your junk and spam folders for an email from us with the subject line “[your username] – Password Recovery Email.”

If you still can’t find it, look in your inbox. If we can’t find it there either, contact our customer support team using the link at the bottom of this page so they can help fix the problem.

Once the new account is created, contact us and include its email address and current master key so we can investigate this issue.

Please contact us via the forums or ticket system to get your account back. You’ll need to include your MEGA personal email address (the one you signed up with) and your master key. We will investigate this issue and look into restoring your account as soon as possible.

If you have any other questions or concerns, feel free to comment below!

Please contact us on our forum or via our ticket system with more information if you have already attempted these steps.

Include the email address of your new account and a description of the issue. In addition, ensure to include a copy of your current master key and any error messages you may have received when trying to access your MEGA Privacy Account.

Conclusion – Mega personal

If you are a MEGA user, we encourage you to contact the MEGA support team. They can help you get back into your account and have the right tools and knowledge to do so.

Section: What is MEGA?

Team: What does MEGA offer?

Section: How do I get my MEGA personal account back?

Takeaway: Here’s how to get back into your Mega account if you forgot your password or email username.